Return and Refund Policy

Last updated: July 18, 2024

Thank you for shopping at LifeGen Church.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to LifeGen Church, SIDANG INJIL BORNEO, KL 6-01 FLR 6, BANGUNAN YIN, JLN16/11, SEKSYEN 16, 46350 PETALING JAYA SELANGOR.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to LifeGen Church, accessible from https://www.lifegen.my

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

Orders that have been paid are not eligible for cancellations.

Returning Goods

Goods sold cannot be returned.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: lifegen.sibkl@gmail.com

scan the QR below to make your payment

*Please note you can only buy one merchandise per coupon.

After you have made your payment, please head to the counter located at Connect Lounge.

Present your payment receipt and coupon to collect your merch.

head to the coupon counter to collect your coupon

The coupon counter is located in the Connect Lounge. If you wish to purchase the merchandise, kindly make your way there.

*Purchases can only be made at the counter using Grab, QR Bank transfer or Cash.